Privacy Policy

1. Information we collect

Account information you provide (legal name, date of birth, contact details, address, preferred language); identity verification information (government ID documents, a liveness selfie, proof of address, source of funds, occupation, PEP status); financial information (deposits, investments, withdrawals, transaction history, payout account details); and technical information (IP address, device and browser information, login history) used for security and fraud prevention.

2. How we use information

• To open, verify and administer your account.
• To comply with KYC, AML and sanctions-screening obligations.
• To process deposits, investments, withdrawals and payouts.
• To detect and prevent fraud, duplicate accounts, and unauthorized access.
• To send account, security and transaction notifications.
• To respond to support requests.

3. Legal bases and retention

We process identity and financial information to comply with legal obligations (including AML/KYC law) and to perform our contract with you. Records are retained for as long as required by applicable law and our compliance policies, then securely deleted or anonymized.

4. How information is protected

Passwords are hashed, never stored in plain text. KYC documents are access-restricted and never exposed in client-side code, logs, or unauthenticated requests. Administrative access to sensitive records is role-based and logged in an audit trail.

5. Sharing of information

We do not sell personal information. Information may be shared with regulators, law enforcement, or compliance and screening providers where required by law, and with service providers strictly to operate the platform (for example, hosting).

6. Your rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information, subject to our legal and regulatory record-keeping obligations. Contact support to make a request.

7. International transfers

DoshDex supports users worldwide. Information may be processed in a country other than your own, with safeguards appropriate to the sensitivity of the information.

8. Changes to this policy

We may update this Privacy Policy from time to time and will post the revised version here.